RETURN POLICY

Last updated March 27, 2023

REFUNDS

All sales are final and no refund will be issued. 

Returns + Cancellations:

We do not accept returns or exchanges. If we haven’t shipped yet, email us at info@ladlabsdermatology.com to cancel your order.

Lost or Stolen Packages:

If your package tracking history shows a lost package or that it’s been rerouted or not yet delivered by the allotted date, please contact info@ladlabsdermatologu.com. We’ll contact the courier on your behalf. If your package has been delivered and stolen from your address, you’ll need to contact your local police department to report your item stolen.

Incorrect or Damage Order?

If your order arrives incorrectly or damaged, please reply to your delivery confirmation email from us with the following items within 48 hours of delivery confirmation receipt. 1. Your name 2. Your order number 3. A picture of the shipping box and it’s contents

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

971-808-3058

info@ladlabsdermatology.com